Privacy Policy

PRIVACY POLICY
Policy version: 23 May 2025

1 INTRODUCTION

This Privacy Policy is provided by Cruise Cash Competitions Limited being a company
incorporated in Scotland with Company number SC842208 and registered office address at 10/6
Alexander Street, Alexandria, Scotland, G83 0PG (‘we’, ‘our’ or ‘us’) for use of our products and
services including our website
www.cruisecashcompetitions.co.uk(Website) and any competitions
we run (Competitions) (together the Services).

We take your privacy very seriously. Please read this privacy policy carefully as it contains
important information on how and why we collect, store, use and share any information relating to
you (your personal data).

It also explains your rights in relation to your personal data and how to contact us or the relevant
regulator in the event you have a complaint. Our collection, storage, use and sharing of your
personal data is regulated by law, including under the UK General Data Protection Regulation (UK
GDPR).

We are the controller of personal data obtained via the Website and Services, meaning we are the
organisation legally responsible for deciding how and for what purposes it is used.

2 WHAT THIS POLICY APPLIES TO

This privacy policy relates to your use of the Website and Services only.

The Website may link to or rely on other apps, websites, APIs or services owned and operated by
us or by certain trusted third parties to enable us to provide you with Services. These other apps,
websites, APIs or services may also gather information about you in accordance with their own
separate privacy policies. For privacy information relating to these other apps, websites or services,
please consult their privacy policies as appropriate. For more information see the section ‘Who we
share your personal data with’ below.

3 PERSONAL DATA WE COLLECT ABOUT YOU

The personal data we collect about you depends on the particular activities carried out through the
Website and Services. We will collect and use the following personal data about you:

Category of data
In more detail
Identity data when you
enter a Competition or
create an Account on
our Website

Your name, date of birth, phone number, email address and home
address

Your account details, such as username and password

Data collected when
you use specific
functions in the
Website

Data you store online with us using the Services including your usage
history or preferences (while such data may not always be personal
data as defined at law in all cases we will assume it is and treat it in
accordance with this policy as if it were)

Other data the
Services collects
automatically when
you use it

Your activities on, and use of, the Services which reveal your
preferences, interests or manner of use of the Services and the times
of use

Data collected when
you make an enquiry
with us

Your name and email address

If you do not provide personal data we ask for where it is required it may prevent us from providing
Website and/or the Services to you.
Field Code Changed

We collect and use this personal data for the purposes described in the section ‘How and why we
use your personal data’ below.

4 SENSITIVE DATA

Sensitive personal data (also known as special category data) means information related to
personal data revealing racial or ethnic origin; political opinions; religious or philosophical beliefs;
trade union membership; genetic data; biometric data (where used for identification purposes); data
concerning health; data concerning a person’s sex life; and data concerning a person’s sexual
orientation.

Please note that we do not knowingly or intentionally collect sensitive personal data or information
about criminal convictions from individuals and that you should not submit sensitive data to us.

If, however you do submit sensitive data to us, such as if you make this sensitive data available to
other users of the Services (such as by publishing it through any forum feature we may make
available from time to time) we will assume that you have purposefully made any such sensitive
data manifestly public.

5 HOW YOUR PERSONAL DATA IS COLLECTED

We collect personal data from you directly when you sign up to the Services, contact us directly or
reach out to us via social media, make submissions via the Website when a forum element is
available, or indirectly, such as your activity while using the Website.

At this point in time, we do not collect any personal information about you using cookies or similar
technologies. In the event that this were to change and if we were to decide to collect personal data
about you using cookies, you would be notified of this change by means of inapp notification, with
detailed information regarding our use of cookies and similar technologies to be made available in
the relevant cookies policy.

6 HOW AND WHY WE USE YOUR PERSONAL DATA

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

(i) where you have given consent

(ii) to comply with our legal and regulatory obligations

(iii) for the performance of a contract with you or to take steps at your request before entering
into a contract, or

(iv) for our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your information, so
long as this is not overridden by your own rights and interests. We will carry out an assessment
when relying on legitimate interests, to balance our interests against your own. You can obtain
details of this assessment by contacting us (see ‘How to contact us’ below).

The table below explains what we use your personal data for and why.

What we use your personal
data for

Our reasons

Create and manage your
account with us

To perform our contract with you or to take steps at your request
before entering into a contract

Providing the Competition to you
To perform our contract with you or to take steps at your request
before entering into a contract (being the Competitions Terms
available on our Website) and to notify you if you are a Winner

 

What we use your personal
data for

Our reasons

If you are the Winner of a
Competition

To perform our contract with you including to notify you by
contacting you and publishing your name and suburb on our
Website; and

to comply with our legal and regulatory obligations including
to notify any person who enquires about the Winner of a
Competition

Providing the Website to you
To perform our contract with you or to take steps at your request
before entering into a contract (being the Website Terms of Use)

To enforce legal rights or defend
or undertake legal proceedings

Depending on the circumstances:

to comply with our legal and regulatory obligations

in other cases, for our legitimate interests or those of a third
party, i.e. to protect our business, interests and rights or
those of others

Communications with you not
related to marketing, including
about changes to our terms or
policies or changes to the
Services or service or other
important notices

Depending on the circumstances:

to comply with our legal and regulatory obligations

in other cases, for our legitimate interests or those of a third
party, i.e., to provide the best service to you

Protect the security of systems
and data

To comply with our legal and regulatory obligations we may also
use your personal data to ensure the security of systems and data
to a standard that goes beyond our legal obligations, and in those
cases our reasons are for our legitimate interests or those of a
third party, i.e., to protect systems and data and to prevent and
detect criminal activity that could be damaging for you and/or us

Operational reasons, such as
improving efficiency, training,
and quality control or to provide
support to you

For our legitimate interests or those of a third party, i.e., to be as
efficient as we can so we can deliver the best service to you

Statistical analysis to help us
manage our business, e.g., in
relation to our performance,
customer base, app and
functionalities and offerings or
other efficiency measures

For our legitimate interests or those of a third party, i.e. to be as
efficient as we can so we can deliver the best service to you and
improve and develop our Services

Updating and enhancing user
records

Depending on the circumstances:

to perform our contract with you or to take steps at your
request before entering into a contract (in this case, the
contract means the Terms and Conditions of Use which apply
to the Services)

to comply with our legal and regulatory obligations

where neither of the above apply, for our legitimate interests
or those of a third party, eg making sure that we can keep in
touch with our customers about their accounts and new
products or functionalities related to the Services and our
services

 

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What we use your personal
data for

Our reasons

To comply with our legal and
regulatory obligations

Depending on the circumstances:

to perform our contract with you or to take steps at your
request before entering into a contract (in this case, the
contract means the Terms and Conditions of Use which apply
to the Services)

to comply with our legal and regulatory obligations

where neither of the above apply, for our legitimate interests or
those of a third party, e.g. making sure that we can keep in touch
with our customers about their accounts and new products or
functionalities related to the Services and our services

To share your personal data
with members of our group and
third parties in connection with a
significant corporate transaction
or restructuring, including a
merger, acquisition, asset sale,
initial public offering or in the
event of our insolvency.

In such cases information will be
anonymised where possible and
only shared where necessary

Depending on the circumstances:

to comply with our legal and regulatory obligations

in other cases, for our legitimate interests or those of a third
party, i.e., to protect, realise or grow the value in our
business and assets

See ‘Who we share your personal data with’ for further information on the steps we will take to
protect your personal data where we need to share it with others.

7 MARKETING

We intend to send you email marketing to inform you of our services such as promotions.

We will always ask you for your consent before doing sending you marketing communications,
except where you have explicitly optedin to receiving email marketing from us in the past or except
where you were given the option to optout of email marketing when you initially signed up for your
account with us and you did not do so.

You will have the right to opt out of receiving marketing communications at any time by:

o contacting us at
cruisecashcompetitions@outlook.com.
o using the ‘unsubscribe’ link included in all marketing emails you may received from us

We will always treat your personal data with the utmost respect and never sell or share it with other
organisations for marketing purposes.

For more information on your right to object at any time to your personal data being used for
marketing purposes, see ‘Your rights’ below.

8 WHO WE SHARE YOUR PERSONAL DATA WITH

We routinely share personal data with service providers we use to help us run our business or
provide the services or functionalities in the Services, including developers and cloud storage
providers.

We only allow service providers to handle your personal data if we are satisfied they take
appropriate measures to protect your personal data. We also impose contractual obligations on
service providers to ensure they can only use your personal data to provide services to us and to
you.

We or the third parties mentioned above may occasionally also need to share your personal data
with:

 

5
external auditors, e.g. in relation to the audit of our accounts and our company the
recipient of the information will be bound by confidentiality obligations

professional advisors (such as lawyers and other advisors)the recipient of the
information will be bound by confidentiality obligations

law enforcement agencies, courts or tribunals and regulatory bodies to comply with legal
and regulatory obligations

other parties in connection with a significant corporate transaction or restructuring,
including a merger, acquisition, asset sale, initial public offering or in the event of our
insolvencyusually, information will be anonymised but this may not always be possible,
however, the recipient of the information will be bound by confidentiality obligations

If you would like more information about who we share our data with and why, please contact us
(see ‘How to contact us’ below).

We will not share your personal data with any other third party.

9 HOW LONG YOUR PERSONAL DATA WILL BE KEPT

We will keep your personal data for as long as you have an active account with us and for a period
of up to 6 years thereafter to comply with any accounting or legal obligations including in the event
of the pursuit or defence of legal claims. Once you have closed your account with us, we will move
your personal data to a separate database so that only key stakeholders in our business on a ‘need
to know basis’ have access to such data.

Following the end of the of the aforementioned retention period, we will delete or anonymise your
personal data.

10 TRANSFERRING YOUR PERSONAL DATA OUT OF THE UK

At this point in time, we do not transfer your personal data outside of the UK. If this changes, we
would comply with applicable UK laws designed to ensure the continued protection and privacy of
your personal data. Any updated destinations to which we send your personal data, would be
indicated in the present section and notified to you in accordance with the section on ‘Change to
this privacy policy’ below.

Furthermore, under UK data protection laws, we can only transfer your personal data to a country
outside the UK where: the UK government has decided the particular country ensures an adequate
level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the
UK GDPR; there are appropriate safeguards in place, together with enforceable rights and effective
legal remedies for you; or a specific exception applies under relevant data protection law.
Accordingly, if we were to start transferring your personal data from the UK to:

The EEA: we would rely on the adequacy finding granted by the UK to the EU under the
Withdrawal Agreement to do; for any transfers from the EU to the UK, we would rely on
the adequacy regulation granted to the UK under the Adequacy Decision.

Any country located outside the UK/EEA: we would rely an appropriate safeguards under
the UK GDPR, such as by including the relevant Standard Contractual Clauses in our
data processing agreements

In the event we could not or choose not to continue to rely on either of those mechanisms at any
time we would not transfer your personal data outside the UK unless we could do so on the basis
of an alternative mechanism or exception provided by UK data protection law.

11 YOUR RIGHTS

You generally have the following rights, which you can usually exercise free of charge. For more
information regarding these rights, please visit the ICO website
here.
Access to a copy of your personal data
The right to be provided with a copy of your
personal data.

Correction (also known as rectification)
The right to require us to correct any mistakes in
your personal data.

 

6
Erasure (also known as the right to be
forgotten)

The right to require us to delete your personal
datain certain situations.

Restriction of use
The right to require us to restrict use of your
personal data in certain circumstances, e.g. if you
contest the accuracy of the data.

Data portability
The right to receive the personal data you provided
to us, in a structured, commonly used and machine
readable format and/or transmit that data to a third
partyin certain situations.

To object to use
The right to object:
at any time to your personal data being used
for direct marketing (including profiling)

in certain other situations to our continued use
of your personal data, e.g. where we use you
personal data for our legitimate interests.

Not to be subject to decisions without
human involvement

The right not to be subject to a decision based
solely on automated processing (including profiling)
that produces legal effects concerning you or
similarly significantly affects you

We do not make any such decisions based on data
collected by the Services.

For further information on each of those rights, including the circumstances in which they do and do
not apply, please contact us (see ‘How to contact us’ below). You may also find it helpful to refer to
the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.

If you would like to exercise any of those rights, please email or write to ussee below: ‘How to
contact us’. When contacting us please:

o provide enough information to identify yourself (e.g., your full name and username) and
any additional identity information we may reasonably request from you, and

o let us know which right(s) you want to exercise and the information to which your request
relates

12 KEEPING YOUR PERSONAL DATA SECURE

We have appropriate security measures to prevent personal data from being accidentally lost, or
used or accessed unlawfully. We limit access to your personal data to those who have a genuine
business need to access it.

We also have procedures in place to deal with any suspected data security breach. We will notify
you and any applicable regulator of a suspected data security breach where we are legally required
to do so.

If you want detailed information from Get Safe Online on how to protect your information and your
computers and devices against fraud, identity theft, viruses and many other online problems,
please visit
www.getsafeonline.org. Get Safe Online is supported by HM Government and leading
businesses.

13 HOW TO COMPLAIN

Please contact us if you have any queries or concerns about our use of your information (see
below ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner.

The Information Commissioner can be contacted at https://ico.org.uk/makeacomplaint or
telephone: 0303 123 1113.

14 CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy from time to time. When we make significant changes we will
take steps to inform you, for example via the Services or by other means, such as email.

15 HOW TO CONTACT US

You can contact us by post or email if you have any questions about this privacy policy or the
information we hold about you, to exercise a right under data protection law or to make a
complaint.

Our contact details are shown below:

Cruise Cash Competitions Limited, 10/6 Alexander Street, Alexandria, Scotland, G83
0PG

cruisecashcompetitions@outlook.com

All material copyright © Cruise Cash Competitions Ltd

Registered Company Number: SC842208

info@cashcruisecompetitions.co.uk

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